Who We Are

Globext operates the website https://globext.ca and specializes in custom apparel design and printing. We are committed to protecting your privacy and handling your personal information responsibly in accordance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

For privacy-related inquiries, please contact us at:
Email: globext.infos@gmail.com
Phone: +1 (438) 345-3511

Information We Collect

We collect the following types of information:

1. Personal Information You Provide:

• Name, email address, phone number
• Billing and shipping addresses
• Order details and preferences
• Account credentials (username and password)
• Custom design specifications and uploaded files

1. Automatically Collected Information:

• IP address, browser type, and device information
• Cookies and similar tracking technologies
• Website usage data and analytics
• Pages visited, time spent, and navigation patterns

1. Payment Information:

• Payment card details are processed securely by our third-party payment processors
• We do not store complete credit card numbers on our servers

1. Communications:

Marketing preferences and subscription choices

 

 

How We Use Your Information

We use your personal information for the following purposes:

Maintain security and protect against unauthorized access

Process and fulfill your orders, including production, customization, and delivery

Communicate with you about your orders, account, and customer service inquiries

Process payments and prevent fraudulent transactions

Improve and optimize our website, products, and services

Send you marketing communications (with your consent, and you may opt-out at any time)

Comply with legal obligations and enforce our terms and conditions

Analyze website usage and customer behavior to enhance user experience

Sharing of Information

We may share your information with trusted third parties to help us operate our business:

• Payment processors to handle transactions securely
• Shipping carriers to deliver your orders
• Email service providers for communications
• Website hosting and cloud storage providers
• Analytics services to understand website usage
• Marketing platforms (only with your consent)

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We only share information as necessary to provide our services or as required by law.

 

 

 

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. Cookies are small text files stored on your device. You can control cookie preferences through your browser settings. Types of cookies we use include:

• Essential cookies: Required for the website to function properly
• Analytics cookies: Help us understand how visitors use our site
• Marketing cookies: Used to deliver relevant advertisements (with your consent)

By continuing to use our website, you consent to our use of cookies as described in this policy.

 

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law:

• Order and transaction data: Retained for 7 years for accounting and tax purposes
• Account information: Retained until you request deletion or close your account
• Marketing communications: Until you unsubscribe or opt-out
• Website analytics and cookies: Typically retained for 26 months or less

You may request deletion of your personal data at any time by contacting us at globext.infos@gmail.com.

Your Privacy Rights

 

Under Canadian privacy law (PIPEDA) and other applicable regulations, you have the following rights:

• Right to access: Request a copy of the personal information we hold about you
• Right to correction: Request corrections to inaccurate or incomplete information
• Right to deletion: Request deletion of your personal information (subject to legal retention requirements)
• Right to object: Object to certain processing of your personal data
• Right to withdraw consent: Withdraw consent for marketing communications at any time
• Right to data portability: Receive your personal information in a structured, commonly used format

To exercise any of these rights, please contact us at globext.infos@gmail.com or call +1 (438) 345-3511.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Secure Socket Layer (SSL) encryption for data transmission
• Secure servers and firewalls
• Access controls and authentication procedures
• Regular security assessments and updates
• Employee training on data protection practices

However, no method of transmission over the internet is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

• Posting the updated policy on our website with a new “Last Updated” date
• Sending an email notification to registered users (for significant changes)

We encourage you to review this Privacy Policy periodically. Your continued use of our website and services after changes are posted constitutes your acceptance of the updated policy.

Last Updated: February 1, 2026